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We attempt to schedule appointments at your convenience and when time is available.
Since appointed times are reserved exclusively for each patient, we ask that you please notify our office at least 48 hours in advance of your scheduled appointment time if you are unable to keep your appointment. Another patient who needs our care could be scheduled if we have sufficient time to notify them. We realize that emergencies occur, but we ask for your assistance in this regard. If you do not call to cancel and fail to show as scheduled, you may be charged a broken appointment fee of $50.00. If a patient misses three (3) consecutive appointments, we may request that you seek dental care at another office that can better accommodate your schedule.
Whether you are in-network or out-of-network, we will help you maximize your dental insurance benefits. As a courtesy, we will send the claim for your reimbursement. If you have out of network benefits, payment will be taken at the time of your visit and you will be reimbursed directly by your insurance company. As long as you are free to choose your own dentist with your plan, we will help you maximize insurance! With most PPO plans, you are free to choose your dentist and you still have benefits.
LEARN ABOUT OUR NEW Membership Plan ! This is the easiest and simplest way to keep your family covered all year! You won’t ever have to worry about extra costs/hidden fees that insurance did not cover with our Membership Plan so learn more here!
Insurance companies set their own schedules, and each company uses a different set of fees. These allowable fees may vary widely because each company collects fee information from claims it processes. The insurance company then uses this data to establish their fee schedule. Depending on the type of insurance you have and the exact nature of the plan, you may be responsible for the difference in what the insurance company pays and the fee assessed for services provided. All estimated copays are collected prior to your visit.
Payment is expected at the time services unless other arrangements have been made with our office in advance. In the event reimbursement is expected from a third party, it is the responsibility of the person(s) making the appointment and bringing the patient to the office to pay for services rendered.
Additional Financial Information
Dental insurance is meant to be an aid in receiving dental care. The percentage paid may be determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with the insurance company.
If we have received all of your insurance information prior to your appointment, we will be happy to file your claim for you. Your insurance company is required to pay each claim within 30 days of receipt. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 60 days, a finance charge may be added to your account each month until paid. If you have not made payment arrangements with our office within 90 days of services being provided, your account may be frozen and referred for collection. In the event payment cannot be made in full within the above referenced time frames, please call the office to discuss alternative payment plans. We will make every attempt to accommodate your situation.
Which credit cards do you accept?
Our office accepts Discover, Visa, MasterCard cards And CareCredit, as well as debit cards which bear the Visa or MasterCard logo. We also accept paypal payments. We no longer will accept cash or personal checks.
You can apply for Care Credit here
What kind of payment plans do you have?
We expect all patient portions and deductibles to be paid when service is provided. We implemented and enforce this policy to keep costs down for each of our patients. Prior to treatment, our staff will provide an estimate of the treatment costs or co-pay. Usually the co-pay is a close estimate but in some cases an additional amount will be due. In the event extensive treatment plans are required, financial arrangements can be discussed.
Do you offer any financing options?
As a service to our patients, we are pleased to offer the CareCredit card, the nation’s leading patient payment program. With CareCredit you can finance 100% of your dental care and there are no upfront costs, no annual fees, and no pre-payment penalties. CareCredit offers a full range of payment plans so you can find one that works best for you. With the popular No Interest Payment Plans* there are no interest charges if you pay your balance in full within the specified time period. Monthly payments can be as low as 3% of your balance. For procedure fees from $1,500 to $25,000, CareCredit offers 24, 36, or 48 month plan options with low monthly payments available. Click below to apply.