We attempt to schedule appointments at your convenience and when time is available.
Since appointed times are reserved exclusively for each patient, we ask that you please notify our office at least 48 hours in advance of your scheduled appointment time if you are unable to keep your appointment. Another patient who needs our care could be scheduled if we have sufficient time to notify them. We realize that emergencies occur, but we ask for your assistance in this regard. If you do not call to cancel and fail to show as scheduled, you may be charged a broken appointment fee of $50.00. If a patient misses three (3) consecutive appointments, we may request that you seek dental care at another office that can better accommodate your schedule.
THE TRUTH ABOUT DENTAL INSURANCE: With PPO plans, you have benefits with us whether you are in or out of network. PPO or “preferred provider organization” means you can choose any dentist you like and you will have dental benefits either way! We accept all PPO plans and file your claims for you as a courtesy for your direct reimbursement. Your insurance company encourages you to see an “in-network” dentist because they pay less if you do, but don’t be fooled. They are not out for your best interest.
So, thank you for choosing us!
LEARN ABOUT OUR NEW Membership Plan ! This is the easiest and simplest way to keep your family covered all year! You won’t ever have to worry about extra costs/hidden fees that insurance did not cover with our Membership Plan so learn more here!
Payment is expected at the time services unless other arrangements have been made with our office in advance. In the event reimbursement is expected from a third party, it is the responsibility of the person(s) making the appointment to bring the patient to the office to pay for services rendered.
Additional Financial Information
Dental insurance is meant to be an aid in receiving dental care. The percentage paid may be determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with the insurance company.
Your insurance company is required to pay your claim within 30 days of receipt. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 60 days, a finance charge may be added to your account each month until paid. If you have not made payment arrangements with our office within 90 days of services being provided, your account may be frozen and referred for collection. In the event payment cannot be made in full within the above referenced time frames, please call the office to discuss alternative payment plans. We will make every attempt to accommodate your situation.
Which credit cards do you accept?
Our office accepts Discover, Visa, MasterCard cards as well as debit cards which bear the Visa or MasterCard logo. We no longer will accept personal checks.
What kind of payment plans do you have?
We expect all patient portions and deductibles to be paid when service is provided. We implemented and enforce this policy to keep costs down for each of our patients. Prior to treatment, our staff will provide an estimate of the treatment costs or co-pay. Usually the co-pay is a close estimate but in some cases an additional amount will be due. In the event extensive treatment plans are required, financial arrangements can be discussed.